Multiple opportunities
We recruit for ITSMS and for our strategic partners, offering a wide range of environments and sectors.
Careers
Your career with us
Join a team of experts passionate about cybersecurity and operational excellence.
Ready to make a difference?
At ITSMS we do more than deliver IT services: we transform organisations. Join us where innovation thrives, careers flourish and your work makes a real difference.
Recognised expertise
More than 15 years of experience in IT Service Management, cybersecurity and digital transformation serving the European institutions.
Continuous learning
Access to the latest certifications and training to stay at the cutting edge of technologies and methods.
Projects with impact
Projects that shape the future of digital transformation and operational excellence in Europe.
Current openings
Cybersecurity
Open Position with one of our prestigious clients
ApplySOC analyst (level 2)
Monitor, triage and handle our clients’ security alerts, and keep improving the detection rules.
SIEMSentinelMITRE ATT&CK
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Monitor SIEM and EDR alerts, triage them and escalate
- Carry out first-line investigations on incidents (correlation, enrichment, scoping)
- Improve the SOC’s detection rules and playbooks
Profile
- 2 to 4 years in a SOC or detection role
- Knowledge of a SIEM (Sentinel, Splunk, QRadar) and of MITRE ATT&CK
- Rigour, analytical mindset, professional English
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyIncident response specialist (CSIRT / forensics)
Lead security incident handling from detection to remediation, and run forensic analyses and lessons-learned reviews.
DFIREDRCSIRT
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Lead the response to security incidents: containment, eradication, recovery
- Perform forensic analysis (endpoints, servers, logs, memory)
- Write incident reports and run lessons-learned sessions
Profile
- 5+ years in incident response or forensics
- Command of EDR tools and log analysis; malware fundamentals
- Calm under pressure, able to brief management during a crisis
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyPenetration tester / Red team
Carry out web, infrastructure and application penetration tests, simulate realistic attacks and write actionable reports.
OSCPBurp SuiteRed Team
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Plan and run penetration tests (web, API, network, Active Directory, cloud)
- Run scoped Red Team and social-engineering exercises
- Write clear reports with evidence, risk and recommendations, and present the results
Profile
- Proven experience in penetration testing
- OSCP, OSWE or equivalent certification is a plus
- Impeccable ethics, attention to detail, fluent English
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyVulnerability management analyst
Run scans, prioritise vulnerabilities by real risk and follow their remediation with the technical teams.
QualysNessusCVSS
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Plan and run vulnerability scans across the estate
- Prioritise by risk (CVSS, exposure, known exploitation) and track remediation
- Produce indicators and reports for teams and management
Profile
- 2 to 4 years in vulnerability management or secure administration
- Command of a scanner (Qualys, Nessus, Tenable)
- Service mindset and a teaching approach with technical teams
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyGRC consultant (ISO 27001, NIS2, DORA)
Help our clients reach compliance: requirements mapping, policies, internal audits and action plans.
ISO 27001NIS2DORA
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Map requirements (ISO 27001, NIS2, DORA) and assess gaps against the current state
- Write policies, procedures and statements of applicability
- Run internal audits and follow action plans through to certification
Profile
- 5+ years in governance, risk and compliance
- ISO 27001 Lead Implementer / Lead Auditor or equivalent
- Excellent writing, comfortable with senior management, French and English
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplySecurity risk manager (ITSRM²)
Run information-security risk analyses and drive risk treatment together with the business.
ITSRM²ISO 27005EBIOS RM
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Carry out security risk analyses (ITSRM², ISO 27005, EBIOS RM)
- Get risks and treatment plans validated by business owners
- Feed the risk registers and dashboards for management
Profile
- 5+ years in security risk management
- Command of ITSRM² or an equivalent method; certification is a plus
- Synthesis skills, comfortable running workshops
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyCloud security engineer (Azure / AWS)
Secure our clients’ cloud environments: posture, identities, network, compliance and control automation.
AzureAWSZero Trust
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Assess and harden Azure / AWS security posture (CSPM, policies, segmentation)
- Design secure cloud architectures and infrastructure-as-code templates
- Automate compliance checks and cloud detection
Profile
- 4+ years in security or cloud engineering
- Azure or AWS (security) certification is a plus
- Command of Terraform or equivalent, Zero Trust fundamentals
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyIdentity and access management specialist (IAM / PAM)
Design and roll out strong authentication, SSO, privileged account management and access reviews.
Entra IDPAMSSO / MFA
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Design and roll out strong authentication, SSO and identity federation
- Implement privileged access management (PAM) and access reviews
- Document roles, joiner / leaver processes and access rules
Profile
- 4+ years in identity and access management
- Command of Microsoft Entra ID or equivalent, and a PAM tool
- Rigour and change-management skills
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplySecurity architect
Define the security architecture of information systems, arbitrate technical choices and support projects from the design stage.
SABSATOGAFZero Trust
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Define the security architecture of applications and infrastructure
- Provide architecture reviews and arbitrate security / cost / usability trade-offs
- Support projects from the design stage (security by design)
Profile
- 8+ years in security, including architecture experience
- Knowledge of SABSA, TOGAF or equivalent
- Technical leadership, able to win over project teams
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyDevSecOps engineer
Build security into CI/CD pipelines: code, dependency and container scanning, secrets management.
CI/CDSAST / DASTKubernetes
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Build code (SAST), dependency and container scanning into CI/CD pipelines
- Set up secrets management and image hardening
- Train development teams in good practice
Profile
- 3+ years in DevOps or application security
- Command of Git, CI/CD pipelines, Docker or Kubernetes
- A taste for teaching and automation
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyThreat intelligence analyst
Collect and analyse threat intelligence and produce briefings that feed detection and decision-making.
CTIMISPOSINT
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Collect and analyse threat intelligence (open and closed sources)
- Track threat actors and campaigns targeting the client’s sector
- Produce briefings and indicators of compromise the SOC can act on
Profile
- 2+ years in threat intelligence or a SOC
- Knowledge of MISP, MITRE ATT&CK and OSINT techniques
- Synthesis skills, clear writing in English
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyCybersecurity awareness officer
Design and run awareness programmes, simulated-phishing campaigns and security-culture indicators.
SensibilisationPhishingCulture sécurité
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Design the annual awareness plan (content, formats, calendar)
- Run simulated-phishing campaigns and measure results
- Deliver sessions for staff and management and track a security-culture indicator
Profile
- 3+ years in security awareness, training or communication
- Good knowledge of human-factor risks (phishing, social engineering)
- Excellent people skills, a gift for facilitation, French and English
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyDPO / data protection consultant
Lead our clients’ GDPR compliance: records, impact assessments, data-subject rights and breach management.
RGPDDPIADPO
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Keep the record of processing and run impact assessments (DPIA)
- Handle data-subject requests and manage data breaches
- Advise the business and train teams on data protection
Profile
- 4+ years in data protection
- In-depth knowledge of the GDPR and the Belgian framework; DPO certification is a plus
- Independence, diplomacy, clear communication
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyPart-time CISO / LISO
Act as information security officer for organisations: strategy, governance and reporting to management.
LISOvCISOGouvernance
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Define and run the information-security strategy and governance
- Regularly report security posture and risks to management
- Oversee compliance projects, audits and major-incident response
Profile
- 10+ years in information security, including a leadership role
- CISSP, CISM, ISO 27001 Lead Auditor or equivalent
- Executive presence, absolute discretion, French and English
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
IT Service Management (ITSM)
Open Position with one of our prestigious clients
ApplyIT Service Management consultant (ITIL 4)
Help our clients optimise their IT processes and put ITIL 4 practices in place.
ITIL 4ServiceNowProcess Management
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Assess the client’s ITSM maturity and define an improvement roadmap
- Design and roll out ITIL 4 practices (incidents, requests, changes, service catalogue)
- Support the teams and measure the gains (indicators, service levels)
Profile
- 5+ years in ITSM or IT service management
- ITIL 4 Foundation (Managing Professional is a plus); knowledge of ServiceNow or equivalent
- Teaching skills, results focus, French and English
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyServiceNow developer / administrator
Configure and extend ServiceNow ITSM modules: forms, workflows, integrations and dashboards.
ServiceNowITSM / ITOMJavaScript
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Configure ServiceNow ITSM modules (incidents, requests, changes, CMDB)
- Develop forms, workflows, business rules and integrations
- Maintain the platform: upgrades, roles, dashboards
Profile
- 4+ years of ServiceNow development or administration
- Command of JavaScript and REST APIs; CSA / CAD certification is a plus
- Autonomy, team spirit, professional English
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyService desk manager
Lead a support team, manage service levels (SLAs) and improve the user experience.
Service DeskSLAKPI
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Manage a level 1 and 2 support team and organise rosters
- Steer service levels (SLAs), quality and user satisfaction
- Improve support processes, the knowledge base and tooling
Profile
- 5+ years in IT support, including people management
- Knowledge of ITIL and a ticketing tool
- Supportive leadership, service mindset; French and Dutch are a plus
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyProcess owner (incident, problem, change)
Define, enforce and improve the incident, problem and change management processes.
IncidentProblemChange
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Define the incident, problem and change management processes
- Chair the change advisory board and major-problem reviews
- Track indicators, audit process compliance and propose improvements
Profile
- 5+ years in ITSM process management
- ITIL 4 (Managing Professional is a plus)
- Firmness and diplomacy to get rules applied
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyCMDB and IT asset manager
Make the configuration database (CMDB) and hardware and software asset tracking reliable to support ITSM processes.
CMDBAsset ManagementSAM
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Keep the CMDB up to date (discovery, reconciliation, data quality)
- Track the lifecycle of hardware and software assets and licences
- Produce compliance and cost-optimisation reports
Profile
- 3+ years in configuration or IT asset management
- Knowledge of a CMDB (ServiceNow, iTop, equivalent) and SAM good practice
- Rigour and organisation
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyService delivery manager
Guarantee the quality of services delivered to clients: service reviews, improvement plans and supplier relations.
Service DeliveryITIL 4Gouvernance
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Oversee IT service delivery and run service reviews with the client
- Drive improvement plans and supplier relations
- Ensure contractual commitments and service quality are met
Profile
- 6+ years in IT service delivery
- ITIL 4; experience with service contracts and suppliers
- Client focus, sense of ownership, French and English
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Project management
Open Position with one of our prestigious clients
ApplyIT project manager (PMP / PRINCE2)
Run IT projects end to end: scope, schedule, budget, risks and stakeholder communication.
PMPPRINCE2Gestion des risques
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Frame the project: scope, schedule, budget, organisation and risk plan
- Run delivery with teams and suppliers, track progress and arbitrate
- Communicate with stakeholders (steering committees, progress reports)
Profile
- 6+ years leading IT projects
- PMP, PRINCE2 or equivalent
- Leadership, communication, French and English
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyPMO / programme manager
Steer a project portfolio: governance, dashboards, trade-offs and benefits tracking.
PMOMSPPortfolio
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Set up and run governance of the project and programme portfolio
- Consolidate schedules, budgets and risks into dashboards for management
- Standardise methods and support project managers
Profile
- 8+ years in project management, including PMO or programmes
- MSP, PMI-PgMP, PRINCE2 or equivalent
- Big-picture view, political awareness, strong dashboarding skills
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyScrum master / agile coach
Help teams improve: Scrum facilitation, agile coaching, continuous improvement and scaling.
ScrumSAFeCoaching
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Facilitate Scrum events (planning, daily, review, retrospective)
- Coach teams and the Product Owner towards more autonomy and delivered value
- Remove impediments and track flow metrics
Profile
- 4+ years as a Scrum master or agile coach
- PSM, CSM or equivalent; SAFe is a plus
- Listening, facilitation, professional English
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyIT business analyst
Gather and formalise business needs, write specifications and act as the link with the development teams.
BABOKUser StoriesModélisation
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Gather needs through interviews and workshops and formalise them (user stories, processes)
- Write functional specifications and acceptance criteria
- Liaise with developers and take part in acceptance testing
Profile
- 3+ years as a business analyst
- Command of modelling (BPMN, UML); CBAP / IIBA-type certification is a plus
- Analytical mind, writing skills, French and English
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Open Position with one of our prestigious clients
ApplyChange and digital transformation manager
Lead digital transformations: team buy-in, training, communication and adoption measurement.
Change ManagementDigital TransformationProsci
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Analyse the impact of change on teams and build the support plan
- Lead communication, training and user buy-in
- Measure adoption and adjust the plan
Profile
- 6+ years in change management or digital transformation
- Prosci, ADKAR or equivalent is a plus
- Excellent communication, empathy, French and English
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Training
Open Position with one of our prestigious clients
ApplyIT, cybersecurity and project management trainer
Deliver ITSMS Academy training (ITIL, ITSRM², ISO 27001, project management) to our clients and partners.
FormationITIL / ISO 27001Pédagogie
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Position with one of our prestigious clients. The client’s identity is shared at interview, in line with confidentiality.
Responsibilities
- Deliver training (ITIL, ITSRM², ISO 27001, project management) on site or remotely
- Adapt content to the audience (technicians, managers, executives)
- Assess learning and help evolve the Academy catalogue
Profile
- Proven experience in adult training
- Accredited certifications in the subject taught
- Teaching skills, confident speaking, French and English
What ITSMS offers
An assignment with a leading client, the support of a team of experts, a training and certification plan, and remote working where the assignment allows.
Can’t find the ideal role? We are always looking for exceptional talent. Send us your unsolicited application!
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Why ITSMS stands out
European excellence
Work on high-impact projects for the European institutions.
Innovative solutions
Beyond traditional services: your ideas become solutions that transform organisations.
Cutting-edge technology
Take on the challenge of working with the latest technologies and methodologies.
Inclusive culture
We celebrate differences and foster a collaborative spirit where your voice is heard.
Continuous growth
We are committed to your development: every role is a stepping stone.
Supportive environment
Your success is our success: we create a setting where you can do your best work.