About

Your trusted partner for cybersecurity and ITSM

ITSMS helps organisations operate with confidence, efficiency and resilience, wherever technology needs to serve business priorities.

Who we are

Who we are

ITSMS — IT Service Management Solutions — is a Belgian company founded in 2017 in Asse, specialised in cybersecurity, IT Service Management and digital transformation.

We help public and private organisations operate with confidence, efficiency and resilience, in an environment where security, compliance and operational performance have become inseparable. Our expertise rests on recognised frameworks — ITIL® 4 Master, PRINCE2®, ISO/IEC 27001 and 27032 — and on hands-on practice built alongside European institutions, financial services and public and private organisations alike.

From security audits to risk governance, GDPR compliance, ITSM transformation and certified training for your teams, ITSMS brings the skills you need together under one roof — turning technology into a source of trust rather than risk.

Areas of expertise

Areas of expertise

Recognised expertise in the critical fields of IT and cybersecurity.

Cybersecurity & governance

  • IT security governance
  • Risk management and assessment
  • Data protection (GDPR)
  • Security audit and compliance
  • Security policies and procedures

IT Service Management

  • ITIL 4 and best practices
  • IT service transformation
  • Process optimisation
  • Incident and problem management
  • Continual service improvement

Leadership & management

  • Leading technical teams
  • Training and development
  • Mentoring and coaching
  • Change management
  • Strategic communication

Compliance & audit

  • Internal and external audit
  • Risk assessment
  • Regulatory compliance
  • Certification processes
  • Reporting and documentation

Our approach

Our approach

Three principles guide every engagement.

Pragmatism

Concrete, measurable solutions aligned with your real business priorities — never theory for its own sake.

Rigour

Recognised frameworks (ITIL® 4, PRINCE2®, ISO/IEC 27001 and 27032, GDPR) applied with the discipline the most sensitive environments require, including the European institutions.

Knowledge transfer

Beyond consulting, we train your teams so they gain lasting autonomy and maturity.

Meet the team

The people behind this expertise, day to day.

Let’s work together

Have a cybersecurity or ITSM project? Let’s discuss how our expertise can contribute to your organisation’s success.