Case studies

Measurable results

Projects in cybersecurity and IT Service Management, serving operational excellence and IT security.

100+Projects delivered
1000+Professionals trained
10+Certifications earned
95%Client satisfaction rate

They trust us

Belgian and Luxembourg organisations that rely on our expertise.

HR, consulting & payroll

Venthone

Capellen, Luxembourg

Visit website
IT Service Management2023·Duration: 18 months

ITSM transformation – European institution

Implementation of a complete ITIL 4 framework for a European institution: process redesign, team training and deployment of service management tools.

Results achieved

  • 40% reduction in incident resolution time
  • 60% improvement in user satisfaction
  • ISO 20000 certification achieved
  • More than 150 staff trained

Technologies used

ITIL 4ServiceNowISO 20000Agile
Cybersecurity2022·Duration: 12 months

Security audit & GDPR compliance

Full IT security audit and GDPR compliance for a multinational in the financial sector, including risk assessment and implementation of protective measures.

Results achieved

  • 100% GDPR compliance achieved
  • 75% reduction in critical vulnerabilities
  • 24/7 SOC set up
  • More than 200 users trained

Technologies used

ISO 27001GDPRSIEMPenetration Testing
Training2021-2023·Duration: 24 months

ITIL 4 training programme

Design and rollout of a tailored ITIL 4 training programme for an organisation of more than 500 employees, including creation of teaching content and support towards certification.

Results achieved

  • 95% certification pass rate
  • More than 300 professionals trained
  • More than 50 training modules created
  • 300% ROI over 2 years

Technologies used

ITIL 4E-learningCertificationCoaching
Risk Management2022·Duration: 15 months

IT risk governance

Implementation of an IT risk governance framework for a public institution: identification, assessment and mitigation of cybersecurity risks.

Results achieved

  • Complete IT risk mapping
  • 50% reduction in security incidents
  • Governance committee established
  • ISO 27001 certification achieved

Technologies used

ISO 27001Risk AssessmentGRCAudit
Digital Transformation2023·Duration: 10 months

Secure digital transformation

Support for an SME in its digital transformation with a focus on security: cloud migration, DevSecOps processes and team training.

Results achieved

  • 100% secure cloud migration
  • Full DevSecOps implementation
  • 30% reduction in IT costs
  • 80% improvement in agility

Technologies used

Cloud SecurityDevSecOpsAzureKubernetes
Cybersecurity2021-2022·Duration: 20 months

Cybersecurity centre of excellence

Creation and rollout of a cybersecurity centre of excellence for an international organisation: definition of security standards, processes and tools.

Results achieved

  • 60% reduction in security incidents
  • More than 20 security processes implemented
  • More than 100 security experts trained
  • SOC 2 Type II certification achieved

Technologies used

SOCSIEMThreat IntelligenceIncident Response

Case studies are presented anonymously to protect our clients’ confidentiality.

Areas of excellence

The sectors where expertise makes the difference

European institutions

Specialised expertise in European institutional environments, with in-depth knowledge of regulations and standards.

Financial sector

Cybersecurity and compliance solutions suited to the strict requirements of the financial and banking sector.

Public sector

IT governance and risk management for public organisations, with a focus on transparency and compliance.

Your project deserves excellence

Every project is unique. Let’s discuss your specific challenges.